1. Introduction
Welcome to Dullstroom Country Weddings (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://dullstroomcountryweddings.com/ (“Site”) or use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information from you:
Personal Identification Information: Full name, email address, phone number, and other contact details.
Booking Information: Details related to your wedding event, such as date, number of guests, and special requirements.
Payment Information: Billing address, payment method details, and transaction history.
Technical Data: IP address, browser type, and other technical data collected through cookies and similar technologies.
Communication Data: Information from communications with us, including email correspondence and customer service interactions.
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide and Manage Our Services: To process bookings, manage event and accommodation details, and communicate with you.
To Improve Our Services: To enhance our offerings, personalise your experience, and improve the Site.
To Process Payments: To handle billing and payment transactions securely.
To Communicate with You: To send you information about your booking, respond to inquiries, and send promotional materials (with your consent).
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We may share your personal information with:
Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, IT service providers, and marketing agencies.
Legal Authorities: If required by law or in response to legal processes, we may disclose your information to law enforcement agencies or other authorities.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no security system is entirely foolproof, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights concerning your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to legal obligations.
Objection: You have the right to object to the processing of your information in certain circumstances.
Withdrawal of Consent: If we process your information based on consent, you may withdraw your consent at any time.
To exercise these rights, please contact us using the contact details provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes. Your continued use of the Site after such changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dullstroom Country Weddings
Dullstroom Country Cottages, R540, Dullstroom, Mpumalanga
nixi@dullstroomcountryweddings.com
+27 74 405 0910
